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Shalean Privacy Policy

Privacy Policy for Shalean Cleaning Services – Online Booking

At Shalean Cleaning Services, we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, utilise, and safeguard data through our online booking system for cleaning services.

1. Information Collected

   – When you book a service with us, we may collect personal information like your name, contact details, address, and payment information.

2. How We Use Your Information

   – The information collected is used for scheduling and providing cleaning services, processing payments, and communicating with you regarding your booking.

   – Internally, your data may be used to enhance our services, provide customer support, and address any concerns.

3. Data Security

   – We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

4. Third-Party Disclosure

   – We do not sell, trade, or transfer your personally identifiable information to third parties. Trusted third parties (such as payment processors) may have access to your data for service-related purposes.

5. Cookies and Analytics

   – Our website may use cookies and analytics tools to improve your browsing experience and gather non-personal information for statistical analysis.

6. Your Choices

   – You have the right to review, update, or delete your personal information. Contact us directly to make these changes.

7. Changes to Privacy Policy

   – We reserve the right to update or modify this Privacy Policy. Changes will be posted on our website, and the effective date will be revised accordingly.

8. Contact Us

   – If you have any questions or concerns about our Privacy Policy, reach out to us at:

     Shalean Cleaning Services

     39 Harvey Road, Claremont, Cape Town

     Email: info@shalean.com

     Contact: 0825915525

By using our online booking services, you agree to the terms outlined in this Privacy Policy. We appreciate your trust and confidence in Shalean Cleaning Services.

Shalean Cleaning Services